Privacy Policy

Information We Collect

At quinalophos, we collect information that helps us provide better financial analysis services to our Canadian clients. The data we gather falls into several categories, and we want you to understand exactly what we're collecting and why.

We also collect technical information like your IP address, browser type, and device information to improve our service performance and security.

How We Use Your Information

Your information serves several important purposes in delivering our financial analysis services. We process your data to provide personalized profitability insights, generate custom reports, and offer recommendations tailored to your business needs.

• Deliver financial analysis services and generate profitability reports specific to your business
• Communicate with you about your account, service updates, and important notifications
• Improve our platform functionality and develop new features based on user feedback
• Ensure platform security and prevent unauthorized access to your financial data
• Comply with Canadian financial regulations and reporting requirements
• Provide customer support and respond to your inquiries

We never sell your personal information to third parties, and we only share data as described in this policy or when required by law.

Data Sharing and Disclosure

quinalophos takes a conservative approach to data sharing. We limit disclosure of your information to specific circumstances that directly support our service delivery or comply with legal requirements.

We may share your information with trusted service providers who help us operate our platform, such as cloud storage providers, payment processors, and customer support tools. These partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

In certain situations, we may be required to disclose personal information to comply with legal obligations, respond to lawful requests from government authorities, protect our rights and property, or ensure the safety of our users and the public.

Your Privacy Rights

Under Canadian privacy legislation, including PIPEDA (Personal Information Protection and Electronic Documents Act), you have specific rights regarding your personal information. We respect these rights and make it easy for you to exercise them.

To exercise any of these rights, simply contact us using the information provided below. We'll respond to your request within 30 days and guide you through the process.

Data Security and Protection

Protecting your financial information is our top priority. We implement multiple layers of security to safeguard your data against unauthorized access, alteration, disclosure, or destruction.

Our security measures include industry-standard encryption for data transmission and storage, secure server infrastructure hosted in Canadian data centers, regular security audits and vulnerability assessments, multi-factor authentication for account access, and strict employee access controls with regular training on data protection.

We also maintain cyber liability insurance and have incident response procedures in place. In the unlikely event of a data breach that could pose a risk to your privacy or security, we'll notify you and relevant authorities as required by Canadian law.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Generally, we keep account information for the duration of your relationship with us plus seven years to meet Canadian financial record-keeping requirements. Usage data and analytics information are typically retained for two years unless longer retention is required for legal compliance.

When we no longer need your information, we securely delete or anonymize it according to our data destruction policies. You can request early deletion of your data, though we may need to retain certain information for legal reasons.

Cookies and Tracking

Our website uses cookies and similar technologies to enhance your browsing experience, analyze website traffic, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

We use essential cookies that are necessary for website functionality, analytics cookies to understand how visitors use our site, and preference cookies to remember your settings and choices. We don't use advertising cookies or share cookie data with advertisers.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Our cookie policy provides detailed information about each type of cookie we use.

International Data Transfers

As a Canadian company serving primarily Canadian clients, we store and process your data within Canada whenever possible. However, some of our service providers may process data in other countries with adequate privacy protections.

When we transfer data internationally, we ensure appropriate safeguards are in place through adequacy decisions, standard contractual clauses, or other approved transfer mechanisms. We only work with service providers that demonstrate strong privacy and security practices.

Changes to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we'll notify you by email or through our website.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Effective Date" at the top indicates when the current version was last updated.